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Campaigns

Help Information

Thank you for your interest in our campaigns! All campaigns are reviewed within 24 hours. Make sure your campaign complies with our guidelines and includes all required information.

Related Topics:

Creating Campaigns - Getting Started

How to create your first campaign

To create a campaign, go to your seller dashboard and click Create Campaign.

Available platforms:

  • Amazon (ASIN)
  • Etsy
  • eBay
  • Walmart
  • Target

Steps to create:

  1. Choose your platform
  2. Enter product URL/ASIN
  3. Fill in product details
  4. Upload high-quality images
  5. Set rebate amount
  6. Submit for review
Amazon ASIN Campaigns

Creating campaigns for Amazon products

Create Amazon campaigns here: Create Amazon Campaign

How it works:

  1. Enter your product ASIN
  2. We'll automatically fetch product details from Amazon
  3. Review the imported information
  4. Set your rebate amount (between $0 and product price)
  5. Upload additional images if needed
  6. Configure campaign settings (duration, daily limit, keywords)

💡 Tip: Use Amazon Prime products for better conversion rates!

eBay, Walmart & Target Campaigns

Campaigns for eBay, Walmart, Target

Create campaigns for:

Each platform requires specific product identifiers. Make sure your product is live and available for purchase before creating the campaign.

Campaign Statuses Explained

Understanding campaign statuses

Campaign statuses:

  1. INCOMPLETE - Not ready for review
  2. PENDING - Awaiting admin approval
  3. READY - Approved, scheduled to start
  4. ONLINE - Currently active
  5. COMPLETED - Finished successfully
  6. CANCELLED - Stopped by admin/seller

View campaigns by status:

Editing Campaigns

How to edit campaign details

Edit your campaigns:

  • Edit campaign basics (product info, description)
  • Edit images (add/remove photos)
  • Edit settings (rebate, limits, keywords)
  • Preview before going live

⚠️ Note: Some fields cannot be edited once campaign is ONLINE.

Access editing from your campaign dashboard.

Campaign Schedules

Managing campaign schedules

Schedules allow you to run campaigns in multiple phases.

Benefits:

  • Run campaigns in different time periods
  • Adjust rebate amounts over time
  • Control daily limits per phase
  • Automatic schedule transitions

Schedule settings:

  • Start and end dates
  • Daily activity limits
  • Rebate amount per phase

View schedules from your campaign details page.

Ending or Deleting Campaigns

How to end or delete campaigns

Campaign Actions:

  • End Campaign - Stops all activities immediately
  • Delete Campaign - Removes permanently (cannot be undone)
  • Duplicate Campaign - Copy successful campaigns to save time

⚠️ Warning:

  • Ending a campaign stops all pending activities immediately
  • Deleting removes it permanently from your account
  • Consider duplicating successful campaigns instead of creating from scratch

Manage campaigns from your campaign dashboard.

Understanding Rebates

How rebates work

Rebate workflow:

  1. Buyer purchases your product on Amazon/platform
  2. Buyer submits order ID and rebate screenshot
  3. Rebate moves to "Needs Approval" after rebate period
  4. You approve or reject the rebate
  5. If approved, rebate is paid to buyer's wallet

View rebates:

Approving & Managing Rebates

How to approve and manage rebates

You can approve rebates automatically or manually review each one.

Before approving, check:

  • Order ID validity (matches Amazon order)
  • Review quality and authenticity
  • Compliance with campaign guidelines
  • Review is posted and visible

⚠️ Important: Rejected rebates are not paid to buyers.

You can export rebates for record keeping from the rebates page.

Campaign Payments

Paying for campaigns

Payment methods:

  • Credit Card (via Stripe)
  • Wallet Balance

Cost calculation:

Campaign cost = (rebate amount × daily limit × duration in days)

⚠️ Important: Payment must be completed before submission.

Manage payments:

Wallet & Balance

Managing your wallet

Your wallet can be used to pay for campaigns and deals.

Benefits:

  • Instant campaign payments
  • No need to enter card details each time
  • Track all expenses in one place
  • Faster checkout process

Details:

  • Minimum top-up: $50
  • No maximum limit
  • Instant balance updates
Campaign Statistics & Reports

Viewing campaign performance

View detailed statistics in Campaign Reports

Available metrics:

  • Views & Clicks
  • Applications submitted
  • Conversion rates
  • Reviews posted
  • Average review ratings
  • ROI calculation

Reports are generated weekly and can be downloaded as PDF.

Reviews Not Showing

Issues with reviews not appearing

Timeline: Reviews may take 24-72 hours to appear on Amazon due to their review verification system.

Why delays happen:

  • Amazon uses algorithms to detect suspicious reviews
  • Reviews go through automated verification process
  • Some reviews may be filtered or delayed
  • High-volume review periods cause delays

⚠️ Important: We cannot control or guarantee when reviews appear on Amazon. If a review doesn't show after 7 days, it may have been filtered by Amazon's system.

Low Conversion Rate

Improving campaign performance

Tips to improve conversion:

  1. Use high-quality product images (5+ photos)
  2. Write clear, detailed product descriptions
  3. Offer competitive rebate amounts (80-100% works best)
  4. Target relevant, high-volume keywords
  5. Choose popular product categories
  6. Respond to buyer questions within 24 hours
  7. Maintain good seller ratings
  8. Use Prime shipping for faster delivery
Campaign Approval Process

How campaign approval works

⏱️ Approval timeline: 12-24 hours

Our team reviews:

  1. Product compliance (no prohibited items)
  2. Image quality and appropriateness
  3. Accurate product information
  4. Reasonable rebate amount
  5. Valid product URL/ASIN

Common rejection reasons:

  • Adult or inappropriate products
  • Supplements without FDA approval
  • Copyright or trademark infringement
  • Misleading product descriptions
  • Low-quality or watermarked images
  • Invalid product links
Prohibited Products

Products not allowed

Prohibited items:

  • Weapons and ammunition
  • Drugs and controlled substances
  • Alcohol & Tobacco products
  • Adult content or sexual products
  • Counterfeit or replica items
  • Medical devices requiring prescription
  • Supplements without FDA approval
  • Drop-shipped products from China (must have US inventory)

⚠️ Warning: Campaigns with prohibited products will be immediately rejected.

Campaign Guidelines & Best Practices

Rules for successful campaigns

✅ Best practices:

  1. Use Amazon Prime products (better conversion)
  2. Set realistic daily limits (5-20 per day)
  3. Offer 80-100% rebate for maximum applications
  4. Upload high-quality image
  5. Write keyword-rich, detailed descriptions
  6. Monitor rebates and stats daily
  7. Respond to messages within 24 hours
  8. Maintain product ratings above 4.0

Never:

  • Ask buyers to leave fake or incentivized reviews
  • Request specific star ratings
  • Provide scripted review content
  • Violate Amazon Terms of Service
Campaign Rejected - What to Do

Handling rejected campaigns

🔧 If your campaign is rejected:

  1. Check rejection reason in email/dashboard
  2. Review the specific issues mentioned
  3. ✏Edit campaign to fix problems
  4. Resubmit for approval

Common fixes needed:

  • Update or replace low-quality images
  • ✍Correct product information
  • Adjust unrealistic rebate amounts
  • Change product category if incorrect
  • Fix invalid product URLs

✅ Good news: You can resubmit unlimited times after fixing issues!

Edit from your campaign dashboard.

No Applications Received

Campaign not getting applications

Troubleshooting checklist:

  1. Check if campaign status is ONLINE
  2. Verify product is in stock on Amazon
  3. Increase rebate percentage (try 80-100%)
  4. Improve product images quality
  5. Add more relevant keywords
  6. Lower product price on Amazon if too high
  7. Choose trending product categories
  8. Check daily limit isn't too low
  9. Ensure product has good reviews (3.5+ stars)
  10. Enable Prime shipping if possible

Review settings in your online campaigns.

Buyers Not Completing Tasks

Buyers not submitting reviews

If buyers claim but don't complete:

  1. Send friendly reminders via messaging
  2. Activities auto-expire after 20 minutes if not claimed
  3. Set clear expectations in campaign description
  4. Automatic reminders are sent to buyers
  5. Check rebate reports to see completion rates

Tips to improve completion:

  • Provide clear, step-by-step instructions
  • Respond quickly to buyer questions
  • Set reasonable review deadlines
  • Make rebate submission process simple

View completion stats in rebates dashboard.

Still need help?

If you couldn't find the answer you're looking for, create a support case and our team will assist you.

Create Support Case
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