Support Center
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General Questions
Support Center
Browse Categories
General Questions
General Questions
Help Information
Thank you for your question! Please check our FAQ section and Help Center for quick answers to common questions. Our support team is here to help if you need further assistance.
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How It Works
Questions about how the platform works
Our platform connects sellers with buyers through rebate campaigns with up to 100% cashback.
How it works:
- For Sellers: Create campaigns offering rebates (typically 80-100% of product price) to boost sales and get customer opinions on products
- For Buyers: Purchase products at regular price, complete seller requirements, receive rebate (up to 100% back) - essentially getting products for free or at huge discounts
This is a REBATE platform: Buyers pay full price upfront, complete campaign requirements honestly, then receive cashback. All requirements must be completed based on actual product experience.
Suggestions
Feature suggestions and feedback
We love hearing your ideas and feedback! Your suggestions help us improve the platform for everyone.
How to submit suggestions:
- Contact our support team with your idea
- Describe the feature or improvement in detail
- Explain how it would benefit users
- Include mockups or examples if possible
What happens to suggestions:
- Our product team reviews all submissions
- Popular features get prioritized in development roadmap
- We may contact you for more details
- Major features may be announced to all users
Types of suggestions we welcome:
- New features and functionality
- User interface improvements
- Campaign management tools
- Payment and withdrawal options
- Mobile app features
- Integration with other platforms
Note: While we can't implement every suggestion, we carefully consider all feedback when planning platform updates.
Pricing
Questions about pricing and fees
Our pricing is simple, transparent, and designed to be fair for both buyers and sellers.
For Buyers:
- FREE to join - no membership fees
- FREE to participate in campaigns
- Pay full price upfront for products
- Receive rebates (80-100%) after completion
- Small fees may apply for certain withdrawal methods
For Sellers:
- FREE account - no monthly subscription
- Pay per campaign based on:
- Number of rebates offered
- Rebate percentage (higher % = more attractive to buyers)
- Product price
- Payment via credit card, Stripe, or wallet balance
Withdrawal fees:
- Gift Cards: No fees - receive full value
- PayPal: No fees from us
- Bank Transfer: No fees from us (bank may charge receiving fees)
- ACH: Free
- Wise: Wise charges standard transfer fees
Check current pricing:
- Sellers: View campaign creation page for exact costs
- Buyers: Check wallet page for withdrawal fees
Special offers: We occasionally run promotions with discounted campaign fees for sellers. Check your dashboard for current offers!
Still need help?
If you couldn't find the answer you're looking for, create a support case and our team will assist you.
Create Support Case