OE USA Seller - Testmarket Special Deals
OE USA
OE USA unverified_seller_badge
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4.68
deal_rating_info
briefcase

Business Name: Overseas Wholesale LLC

location

Business Address: 7324 LAWNDALE AVE, SKOKIE, IL, 60076, US

buildings

Business Size: Micro

We are committed to providing our customers with highest standard of customer service. All orders valued over $200.00 will require a signature upon delivery. Feel free to contact us prior and after your purchase for excellent service to maintain your satisfaction! CALL 224-251-8037 for Wholesale or more info on our items. For all returns, buyer is responsible to pay for shipping to us and be able to provide us a tracking number. We will pay for shipping the replacement. If there is no replaceme... We are committed to providing our customers with highest standard of customer service. All orders valued over $200.00 will require a signature upon delivery. Feel free to contact us prior and after your purchase for excellent service to maintain your satisfaction! CALL 224-251-8037 for Wholesale or more info on our items. For all returns, buyer is responsible to pay for shipping to us and be able to provide us a tracking number. We will pay for shipping the replacement. If there is no replacement for the item for the item or the buyer prefer not to receve an item for exchange, we will refund the purchase price. Please remember, the best way to solve any problem that may arise during the transaction is communication. So please do not hesitate to contact us either by email or by phone so together we can complete the transaction as smoothly as possible. We do our best to maintain the accuracy of product information, however we are not responsible for typo graphical error in our listing RETURN POLICY: All orders valued over $200.00 will require signature upon delivery. OE USA reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned item that is damaged through customer misuse, is missing parts, or is in un sellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Additionally, for any defective returns, if the defect or issue is not duplicated when we get it there will be a minimum of 15% restocking fees. How to return an item? Make sure the Tablet or Phone is hard resetted or factory resetted so it clears your personal information. Also this will speed up the return process. E-mail us for a return authorization and reason for your return within 15 days of receipt of product. Please provide your order number. We will accept returns for product purchased from us within 15 days from the date of purchase for a refund or replacement under the following conditions and with exceptions to below points: Shipping charges are not refundable. Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is offered with Free Shipping, it means that we are paying the freight on behalf of the Customer. In this case if that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund. We will have the cost of return shipping deducted from your refund if you use our postage-paid return label, unless the return is a result of our error. It typically takes up to two weeks to process cell phone returns after they arrive at our returns center. If you haven't received your refund after this period, please contact us so that we can further research the issue. We accept no responsibility for loss or damage items in return transit. Buyer is responsible for all freight charges. All damaged item claims, dead on arrival claims & shortage claims must be made within 24 hours of delivery or the claim may be voided. All exchanges & returns & claims must be in original factory cartons, including all packaging materials, inserts, manuals, warranty cards (not filled-out) and all accessories. Partial refunds/Restocking Fees All returns are subject to a minimum of 20% restocking fee based on the condition of the return. Items returned due to non defective reasons such as no longer needed/wanted, better price available, accidental order, did not approve purchase etc are all subject to a restocking fee. Any unopened media item or non-media item in original condition that is returned more than 15 days after delivery: 80% of item's price.. Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error:minimum of  50% of item's price Cell Phones Cell Phones may only be returned within the first 15 days from the receipt of shipment. A minimum of 20% restocking fee will apply for returns due to non defective reasons.. Buyers are responsible for network, GSM band, and Carrier compatibility, including internet browsing (2G, 3G, and 4G), picture and text messaging functionality, which are not guaranteed. Any phone purchased, and returned due to LTE not supported will incur a restocking fee. GSM phones are not compatible with any CDMA based carriers such as Verizon, Sprint, Alltel, Cellular One, Metro PCS, and Cricket. Please confirm your carrier runs on a GSM network before purchase. If you order a GSM phone and it does not work on a CDMA network, a restocking fee will apply See more See less
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