Sweet and Nostalgic Seller - Testmarket Special Deals

Business Name: Sweet and Nostalgic Ltd

Business Address: 21 Esplanade Avenue, Porthcawl, Mid Glamorgan, CF36 3YS, GB, Unit B, 57, Park Road, LONDON, London, N8 8SY, GB

Business Size: Micro

🛍️ Sweet and Nostalgic Ltd – Amazon Customer Service & Returns Thanks for choosing Sweet and Nostalgic Ltd on Amazon! We’re committed to delivering a seamless and positive experience with every order. Here's how we handle cancellations, returns, and after-sales support—Amazon style. 🔄 Cancelling Your Order Changed your mind? No problem—if your order hasn’t been dispatched yet, you can request a cancellation directly through your Amazon Orders page by selecting “Cancel Item”. If the item has al... 🛍️ Sweet and Nostalgic Ltd – Amazon Customer Service & Returns Thanks for choosing Sweet and Nostalgic Ltd on Amazon! We’re committed to delivering a seamless and positive experience with every order. Here's how we handle cancellations, returns, and after-sales support—Amazon style. 🔄 Cancelling Your Order Changed your mind? No problem—if your order hasn’t been dispatched yet, you can request a cancellation directly through your Amazon Orders page by selecting “Cancel Item”. If the item has already been shipped: Allow the package to arrive Once received, initiate a return through Your Orders > Return or Replace Items We’ll take it from there! 📦 How to Return an Item All returns should be securely packaged and sent to the following return address: F Chauhan - Sweet and Nostalgic, Safestore, Room number 2208, 1 Bradfield Road, Ruislip, HA4 0NU. We recommend using tracked delivery services such as: Royal Mail DPD UPS ⚠️ Please avoid EVRI – we’ve found it to be unreliable. Once you’ve shipped the item, please send us the tracking reference via your Amazon message centre so we can keep an eye on its progress. ✅ Return Eligibility Returns are accepted within 28 days of delivery (from the date you receive your deliveries from us). To qualify for a full refund: The item must be unused, in original packaging, and in resaleable condition All manuals, accessories, and parts must be included If returned after 7 days and the item has been used, a 20% restocking fee may apply. 🚫 Items That Cannot Be Returned We’re unable to accept returns for items that are: Physically damaged (e.g. cracked, snapped, or tampered with) Non original products Missing essential components or accessories Such items may be returned to you or safely disposed of, based on the condition. 🔧 Product Issues After 28 Days? If your item develops a fault after the 28-day Amazon return window, don't worry—it may still be covered under a manufacturer or our warranty. Here’s what to do: 1) Contact the manufacturer directly for technical support 2) Request a case number or support transcript 3) Send us the details/images via Amazon messaging 4) We’ll assist with a repair or replacement, subject to availability and warranty terms 5) If approved, we ask that you only return the device (no accessories, no box) Please note: refunds can’t be issued once the 28-day return period has passed. 💬 Need to Get in Touch? For anything related to: Returns Order changes or cancellations Faulty items or warranty help General enquiries Just message us through the Amazon Message Centre. We respond promptly and always aim to resolve issues quickly and fairly. Thank you for shopping with Sweet and Nostalgic Ltd – we appreciate your support and look forward to serving you again soon! Sweet and Nostalgic are a niche Online Nostalgia Store selling all types of gifts and Memorabilia from the Victorian Era and through the 20th Century. See more See less

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