AoAn Seller - Testmarket Special Deals
AoAn
AoAn unverified_seller_badge
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4.93
deal_rating_info
briefcase

Business Name: Hangzhou Aoan Trading Co., Ltd

location

Business Address: 宁围街道祥腾财富中心1幢2508室, 杭州市, 萧山区, 浙江省, 311215, CN

buildings

Business Size: Micro

Contact us 1. Please contact us through " Ask a question" on the "Amico" seller page, and be sure to attach your e-mail address to the message. Our email support is open 24/7. Friendly reminder: Amazon information system occasionally restrict access in customer support messages, in which case you may not receive our response. If you find that we have not responded to your request within 24 hours, please send us an email or call us. 2. Call us: +1(888)676-1042 Monday - Friday from 9:00AM - 5:00PM... Contact us 1. Please contact us through " Ask a question" on the "Amico" seller page, and be sure to attach your e-mail address to the message. Our email support is open 24/7. Friendly reminder: Amazon information system occasionally restrict access in customer support messages, in which case you may not receive our response. If you find that we have not responded to your request within 24 hours, please send us an email or call us. 2. Call us: +1(888)676-1042 Monday - Friday from 9:00AM - 5:00PM (PST) 3. 24/7 email support: [email protected] About Amico Amico is an emerging lighting-technology brand that is co-founded by a group of senior R&D experts who specializes in the LED lighting industry. We stick to our brand value of "illuminating the world with superior quality". We pursue the frontier of tech-driven leadership and reliable quality in product. Customer Support 30-day money-back guarantee If for any reason, within 30 days of receiving your order, you may return your undamaged Amico product to us for a full refund. 5-year limited manufacturer's warranty for quality-related defects You can request either a new product or full refund if the product results in quality-related defects within 5-years from the date of purchase. Please note, returning the original product is not necessary. If you encounter any issues or defects before or after product installation, be sure to get in touch with customer support immediately. Our team will make things right and respond to your request within 12 hours. 1. The lights have became faulty whether the product has been installed or not. ● We will send you a replacement free-of-charge, without requiring the physical return of the original product. We may send additional lights in exchange for compensation. Please do not initiate a self-service return, which will result with delay of your time and the loss of shipping cost reimbursements. 2. 5 year warranty after purchase for products that breakdown after normal use. ● We will also send you brand-new products free-of-charge, without requiring the original product to be returned to us. All shipping costs are covered by Amico. Free user support Not sure how to get your Amico product working properly? Contact our world-class, friendly support team for immediate assistance. In the event of updating our exchange policy, we'll be sure to keep you informed on this page. See more See less
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