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Couling Sewing Machines
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Business Name: Couling Sewing Machines

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Business Address: COULING SEWING MACHINES 53 HIGH STREET, high street, Lincoln, Lincolnshire, LN5 8AN, GB

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Business Size: Micro

About Couling Sewing Machines At Couling Sewing Machines, we are proud to be a family-run business with over 40 years of experience in the sewing machine trade. Our passion for sewing and commitment to exceptional service sets us apart in the industry. We employ our own factory-trained and certified service engineers, specializing in comprehensive servicing and repairs. This ensures that your machines are always in top condition, allowing you to focus on your creativity without interruption. Our... About Couling Sewing Machines At Couling Sewing Machines, we are proud to be a family-run business with over 40 years of experience in the sewing machine trade. Our passion for sewing and commitment to exceptional service sets us apart in the industry. We employ our own factory-trained and certified service engineers, specializing in comprehensive servicing and repairs. This ensures that your machines are always in top condition, allowing you to focus on your creativity without interruption. Our High Street shop features an impressive selection of over 60 new machines on display, where customers can enjoy free demonstrations. Whether you’re a seasoned professional or a novice, our knowledgeable team is here to guide you in finding the perfect machine for your needs. We stock a wide range of products, including: Sewing Machines Embroidery Machines Overlockers Horn Cabinets Ironing Presses Machine Software Sewing Lamps And much more! In addition, we carry an extensive inventory of spare parts and accessories for all major brands, ensuring you have everything you need to keep your sewing projects running smoothly. Visit Us: Couling Sewing Machines 53 High Street Lincoln, LN5 8AN Contact Us: Tel: 01522 521841 Email: [email protected] Opening Hours: Monday: 9 AM - 5 PM Tuesday: 9 AM - 5 PM Wednesday: Closed Thursday: 9 AM - 5 PM Friday: 9 AM - 5 PM Saturday: 9 AM - 4 PM Sunday: Closed Delivery and Returns: We aim to provide a seamless shopping experience. If full payment is received before midday, your order will be dispatched the same working day (excluding Wednesdays and Sundays). Large Orders : Machines ordered before midday will be delivered overnight to UK postcodes free of charge, complete with tracking. Accessories/Small Orders : Shipped via Royal Mail, typically dispatched within one working day. Royal Mail aims to deliver all items within 1-5 days after posting. We take great care in packaging your items to ensure they arrive safely, and all shipments include proof of postage. Thank you for choosing Couling Sewing Machines. We look forward to serving you! Return Policy At Couling Sewing Machines, your satisfaction is our priority. Please review our return policy carefully: 1. Eligibility for Full Refunds: Items may be returned within 30 days of receipt, provided they are unused, unopened, and in brand-new, resaleable condition. You must contact us and initiate an Amazon return within 14 days of receiving your order. 2. Conditions for Returns: Items returned in used condition or without original packaging may incur a deduction of up to 25% of the original selling price. If you change your mind about a purchase, you may return the item for a full refund. Return shipping costs are the buyer's responsibility. If a prepaid Amazon return label is used, the cost may be deducted from your refund. 3. Return Process: To cancel an order, please notify us as soon as possible, preferably via email with your order details, within 14 working days of receipt. We recommend using a secure and insured delivery service for returns, as Couling Sewing Machines is not responsible for lost or damaged items during return transit. 4. Refunds: All returned items must include original contents and packaging. If the packaging is opened, it must be done without damaging the product or packaging. A fee may apply if the item needs to be restored to a sellable condition. For used items, we may deduct up to 25% of the original selling price, depending on the return item's condition, as it may need to be resold as a used item at a discounted price. Refunds for used items will only be granted for faulty products. We will process refunds as quickly as possible, within a maximum of 30 days after receiving the returned goods. 5. Special Conditions: Software that has been unsealed by the consumer is non-returnable. Domestic machinery is intended for household use only; returns cannot be accepted if the machinery has been used for business purposes. Any free gifts received with the product must also be returned intact. 6. Refusal of Returns: If items do not meet the criteria outlined above, we reserve the right to refuse the return and will return the items to the customer at their expense. We may also deduct packaging and postage costs from any refunds. If you have any questions or require further assistance, please contact our customer service team. See more See less
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