Ensenior Direct Seller - Testmarket Special Deals
Ensenior Direct
Ensenior Direct unverified_seller_badge
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4.71
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briefcase

Business Name: HONGKONG WHITEDOT TECHNOLOGY LIMITED

location

Business Address: 汉溪大道西233号路福联合广场, 1701-1712号, 广州, 番禺区, 广东, 511498, CN

buildings

Business Size: Small

About Ensenior In Ensenior, our goal is to make the most cost-effective product in the world for every customer. We design more modern and high-tech LED products with professional computer and LED engineers. Give you a high quality of life that is smart and safe. Customer Service 30-day money-back guarantee for any reason. For 30 days after the date of purchase, return your Ensenior product and receive a full refund for ANY reason. 5-year warranty for quality-related issues For 5 years after the date ... About Ensenior In Ensenior, our goal is to make the most cost-effective product in the world for every customer. We design more modern and high-tech LED products with professional computer and LED engineers. Give you a high quality of life that is smart and safe. Customer Service 30-day money-back guarantee for any reason. For 30 days after the date of purchase, return your Ensenior product and receive a full refund for ANY reason. 5-year warranty for quality-related issues For 5 years after the date of purchase, if there is any issue with the product, we will send a new product for free or full refund. (no need to return the purchased product) If you encounter the following problems, please contact us immediately, It doesn't matter if you have installed the product or if you can provide proof, we will respond within 12 hours. 1. The product is missing from the package, even if you have purchased it for a long time. ●No proof is required, as Amazon records the weight of the product with each shipment. 2. There are defective lights, whether you have used or installed them or not. ●We will send you a new product for free, without the need to return the defective lights. We maybe send you more lights as compensation. Please do not return the goods easily, which will cause you to lose shipping costs and delay your precious time. 3. Within 5 years after purchase, the products break down after use. ●We will also send you brand-new products for free, without requiring to return the product. You don't have to worry about the shipping cost. 4. If you are not satisfied with the product after installation and don't want to remove them. ●Please contact us and we will do some compensation for you. Free User Support Not sure how to get your Ensenior product to work properly? Contact us, friendly support team for quick solutions. In the event our exchange policy changes, we'll be sure to update this page. Contact Us 1. Please contact us through "Ask a question" on the "Ensenior" seller page, and attach your e-mail address to the message (7X24H) Friendly reminder: Because Amazon's information system sometimes can't successfully receive and send information, in which case you may not receive our response. We will never reply to you. If you find that we have not responded to you within 24 hours, please send us an email. 2. Contact us by Email: [email protected] (7X24H) 3. Call us: +1 (213)-296-2111 (Monday-Sunday 17:00-21:00 PST) See more See less
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