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FlipSpace
FlipSpace unverified_seller_badge
briefcase

Business Name: Joshua White

location

Business Address: PO BOX 472, MUSKEGO, WI, 53150, US

buildings

Business Size: Micro

(NATIVE AMERICAN OWNED BUSINESS) BOOZHOO... At FlipSpace, our business philosophy revolves around the principles of sustainability and eco-friendliness, which guide every aspect of our operations. We are committed to making a positive impact on the environment by minimizing waste and reducing our carbon footprint. One significant way we uphold our commitment to being eco-friendly is through our optimized shipping practices. When fulfilling orders, we prioritize the reuse of high-quality cardboar... (NATIVE AMERICAN OWNED BUSINESS) BOOZHOO... At FlipSpace, our business philosophy revolves around the principles of sustainability and eco-friendliness, which guide every aspect of our operations. We are committed to making a positive impact on the environment by minimizing waste and reducing our carbon footprint. One significant way we uphold our commitment to being eco-friendly is through our optimized shipping practices. When fulfilling orders, we prioritize the reuse of high-quality cardboard boxes whenever possible. Rather than contributing to unnecessary waste by using new packaging, we believe in the responsible and mindful use of existing materials. This approach not only helps us reduce our environmental impact but also promotes a circular economy that benefits our planet. By reusing packaging materials, we aim to preserve valuable resources and protect the environment for future generations. We believe that every small step counts, and collectively, these efforts can make a significant difference in creating a more sustainable world. Our customers can be assured that when they receive their items from FlipSpace, the packaging is not only safe and secure but also aligns with our eco-friendly principles. We are dedicated to providing top-notch products and services without compromising on our commitment to environmental responsibility. In conclusion, sustainability is at the heart of FlipSpace's identity. We are proud to be an eco-conscious business that strives to minimize waste, reduce environmental impact, and promote a more sustainable future. By choosing FlipSpace, you are not only getting high-quality products but also supporting a business that values the preservation of our planet. Together, we can make a positive change for the environment and our community. Thank you for joining us on this journey towards a greener and more eco-friendly future. --- **Important Information:** **Return Policy:** - To start a return process, send us an email within 30 days of receiving the product. In the email, please request a return authorization and provide your order number along with the reason for the return. - Shipping charges are not refundable. We will only refund the actual purchase price of the product. Customers are responsible for the shipping and handling expenses incurred in returning the item. - For items with Free Shipping, the refund will be adjusted for the return shipping expenses incurred. This ensures fair handling of actual shipping costs. - If you use our return label, return shipping cost will be deducted from the refund. This covers the return process expenses, ensuring a smooth experience. - Please note that we assume no responsibility for any loss or damage to items during the return transit process. It is the buyers' responsibility to bear all freight charges associated with the return of the products. We strongly advise customers to ensure proper packaging and secure shipping methods when returning items to us. - Timely reporting of any issues related to damaged items, dead-on-arrival items, or shortages is of utmost importance to initiate a valid claim. To be eligible for such claims, we kindly request customers to report these discrepancies within 24 hours of delivery. - We kindly request that all items being returned or exchanged include the original factory cartons, packaging materials, inserts, manuals, warranty cards (not filled-out), and all accessories. - Most of our products come with a 1-year full manufacturer's warranty. If you have any uncertainties or questions about the warranty coverage for a specific product, visit the manufacturer's official website or reach out to our dedicated customer support team. **Partial Refunds and Restocking Fees:** - We implement a return processing fee of 10-20% when handling your return request. This fee helps cover the costs associated with processing returns, inspecting the items, and preparing them for resale. - Our refund policy for unopened items is as follows: If you return unopened media items or non-media items in their original condition after the initial 30-day period from the date of delivery, you will receive a 50% refund of the item's price. - For items returned in a non-original condition (damage or missing parts not due to our error), we offer a refund of up to 80% of the item's price. Contact our customer support for assistance. **Speakers, Alarm, Video Games, Cell Phones, and Accessories:** - Once the manufacturer's box has been opened and the unit has been removed from the packaging a restock fee will be applied. **Exceptions to Our Standard Return Policy:** - We are unable to accept returns for products that lack manufacturer-supplied accessories or display visible signs of damage or wear. - Any returns involving serial numbers on the unit that do not match those on the box, warranty card, or our internal records will be full restock fee. **About Me:** I am a proud Native American Potawatomi Indian. I have been running my own business since 2021 to provide for my wife and two kids. During the COVID-19 pandemic i was laid off and had to find a new means to provide for my family, it was a struggle until I started learning how to sell products online. My journey as an entrepreneur has been both challenging and rewarding, and I am committed to offering high-quality products and excellent customer service. PS: Please note that for all returns, I will be implementing a restock fee based on the condition of the item when it is returned. If the item is hazardous, I will not allow returns. Thank you for choosing FlipSpace. Your support means the world to us. See more See less
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