M-X-C Tech Seller - Testmarket Special Deals
M-X-C Tech
M-X-C Tech unverified_seller_badge
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4.80
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briefcase

Business Name: SKY Technology LLC

location

Business Address: 9900 Pflumm Rd, Ste42 Dock2, Lenexa, KS, 66215, US

buildings

Business Size: Micro

Return Policy: - Opened video games, software, DVDs, and Blu-rays are not eligible for refund (media exchange only). - Unlocked phones are not eligible for refund (exchange only). - Software with visible license key on the outside of the packaging, is not eligible for refund (exchange only). - Refurbished/Used products are not eligible for refund (exchange only). - Opened consumable items, such as Printer Ink and Toner Cartridges, CD/DVD Media, Paper Products, etc, are not eligible for return (e... Return Policy: - Opened video games, software, DVDs, and Blu-rays are not eligible for refund (media exchange only). - Unlocked phones are not eligible for refund (exchange only). - Software with visible license key on the outside of the packaging, is not eligible for refund (exchange only). - Refurbished/Used products are not eligible for refund (exchange only). - Opened consumable items, such as Printer Ink and Toner Cartridges, CD/DVD Media, Paper Products, etc, are not eligible for return (either for refund or exchange). - We accept returns within 30 days from the date of purchase, either for a refund or replacement. - Dead/Damaged On Arrival (DOA) items must be claimed within 72 hours of delivery date. - Lost or non-receipt package must be claimed within 72 hours of delivery date. - All returns must be sent within 14 business days after we approved your return request, or after our first response to your return request, whichever is sooner. - All returns must be approved with an RMA. Please contact us to request for an RMA. - In order to process your RMA in timely manner, you will have to provide the following information: * Do you still have everything complete, including the retail box with UPC intact, just like how you received the whole package? * Please provide the serial number of the unit. * Is there any physical damage on the unit? * Please provide more details on the defect, as much as possible, so we can identify the problem. * Do you want to return it for a replacement or a refund? - All returns are subject to a 20% restocking fee. - Shipping charges are non-refundable. If an item comes with Free Shipping, when that product is returned for a refund, the shipping cost we paid for shipping the item to you will be deducted from the refund. - All exchanged/returned merchandise must be in original packaging, including the retail packaging materials with UPC barcode intact, inserts and manuals, warranty cards (empty) and all original accessories. - All returns must include a copy of Amazon.com order receipt. - Serial number on the unit must match the serial number on the box, on the warranty card, as well as in our record. - Customer is responsible for all return shipping charges. - We are not responsible for loss or damage items in return transit. - Brand new products come with manufacturer's warranty. - Refurbished products come with manufacturer's warranty. - If you have problem(s) with the item you received, please contact the manufacturer first. Most technical issues are able to be resolved over the phone or on a chat forum by the tech support. Shipping Policy: - We shipped all orders within 2 business days, a tracking number will be provided for each shipment. - We do not ship to outside of US. - Due to shipper's restrictions, some items don't ship to AK, HI, PR, GU, VI, APO/FPO, and PO Box. - Delivery time frame is within 3-10 business days for standard shipping and within 2-5 business days for expedited shipping. - 2nd Day and Next-Day air shipping only available for our Fulfillment By Amazon (FBA) listings. Cancellation Policy: - Amazon allows you to cancel order within 30 minutes after placing the order. - After that 30min passed, the order will enter the shipping process and can no longer be canceled. - After the package ships, the order can no longer be canceled. - If you still don't want to keep the item, please just refuse the package when it arrives. We will process a refund for you when we receive it back. Please contact us if you have any question. Thank you, See more See less
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