OVIOS Seller - Testmarket Special Deals
OVIOS
OVIOS unverified_seller_badge
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4.68
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briefcase

Business Name: always outdoor furniture co.,ltd

location

Business Address: 西南街金本环镇路洲边禾叶岗1号车间一, 佛山, 三水, 广东, 528100, CN

buildings

Business Size: Small

OVIOS is committed to providing each customer with worry-free after sale service and friendly customer service! The warranty policy and return policy of OVIOS: 1: Cancel order Order cannot be cancelled after shipment, including the following situation: Repeated orders, bought by mistake, no longer needed, inaccurate address. 2: About assembly If you need to replace parts or have any questions about the installation manual, please contact us for solutions and guidance. 3: Receive damaged or defec... OVIOS is committed to providing each customer with worry-free after sale service and friendly customer service! The warranty policy and return policy of OVIOS: 1: Cancel order Order cannot be cancelled after shipment, including the following situation: Repeated orders, bought by mistake, no longer needed, inaccurate address. 2: About assembly If you need to replace parts or have any questions about the installation manual, please contact us for solutions and guidance. 3: Receive damaged or defective products If the customer received a damaged or defective product, please contact OVIOS customer service. Please take photos of the damaged furniture and explain the problems in detail, we will provide solutions for customers. 4: Did not receive products or accessories We send the goods from the US warehouse, please contact us for detail tracking information so that you can contact the local carrier for expedite delivery. If the customer can prove that the carrier has not delivered the goods, please contact us for solutions. If the carrier has delivered the goods, and customer is unable to provide evidence, we reserve the right to refuse refund. 5: Return requirements We do not accept return in following situation: 1. You have been bought the products more than 30 days 2. Inappropriate behavior  (such as assembly,customer personal preferences, man-made damage, etc.). 3. Returns without original package 4. Returned item is damaged Please contact OVIOS customer service for return process, for any haven’t prior contact with us, we reserve the right to refuse returns, and refuse to complete any services related to our return policy. 6: Return freight Returns from non product defects, including: accident orders, product use uncomfortable, no longer need or want, refuse the goods, expectations do not match, unsatisfactory performance or quality, over-installed or not installed and other customer reasons, customers need to bear the return freight and restocking fee, on the return costs, customers can consult the carrier or us, freight will be deducted from the order. If it meets the requirements, please pack the goods according to the original packing method, ensure that they are in good condition, and return them within one month. See more See less
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