RAINBO Seller - Testmarket Special Deals
RAINBO
RAINBO unverified_seller_badge
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Business Name: Ningbo Ouli Electronic Commerce Co. LTD

location

Business Address: 青苹果商务广场72号050幢（8-9）室, 宁波市, 海曙区, 浙江省, 315000, CN

buildings

Business Size: Small

Customer Service ● 30-day money-back guarantee for any reason. Within 30 days after the date of purchase, return your undamaged product and receive a refund for ANY reason. (totally new,never been used,no effect for reselling) For 45 days after the date of purchase, Free Replacement for the quality problems product. We will cover the return fees if: 1. Item has any quality-related issues. 2. Item has been damaged in transit. 3. Wrong item has been shipped. 4. The item lost in transit. NOTE: I... Customer Service ● 30-day money-back guarantee for any reason. Within 30 days after the date of purchase, return your undamaged product and receive a refund for ANY reason. (totally new,never been used,no effect for reselling) For 45 days after the date of purchase, Free Replacement for the quality problems product. We will cover the return fees if: 1. Item has any quality-related issues. 2. Item has been damaged in transit. 3. Wrong item has been shipped. 4. The item lost in transit. NOTE: In these situations, please send the pictures(1 is for the defective product,1 is for the outer box include express receipt) first.  We would be responsible for our products and provide prepaid return label for you. Customer will cover the return shipping fees if: 1. You don't like the product after received. 2. You no longer need the product after received. 3. You order the wrong product and write the wrong address NOTE: Make sure everything is back in the original packaging and the prior opening will not affect the reselling of the product. Can I change the delivery address? 1.If the box(es) are still in the warehouse, we can change the delivery address for free. 2.If the box(es) are in transit, we can contact shipping company to change the delivery address,but you need to pay $25 for it,and we take no responsibility for any result. We strongly suggest our customer to make the double check for the address before placing the order in case of troubles. What is the policy with canceling orders? 1.If the box(es) are still in the warehouse, we can cancel the order for free. 2. If the box(es) are in transit, we can recall the package but you need to pay $25 for it. Or you can open the return request when you receive the item,you need to bear the return shipping fee. • If returning an item, please ship it back within 10 days after you receive approval and tell us the tracking number through e-mail.Further delay and no tracking number may void your return，no refund. Our staff will make an assessment of the damaged situation. The refund will be released once our warehouse received all the packages. Best, Rainbo See more See less
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