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ReolinkEU
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4.74
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briefcase

Business Name: REOLINK INNOVATION LIMITED

location

Business Address: RM 705,7/F,FA YUEN COMM BLDG,75-77, FA YUEN STREET,MONG KOK, Hongkong, KLN, 999077, HK

buildings

Business Size: Medium

Kindly please contact us if you encounter any problems with the products that purchased from us, we would be glad to hear from you and help you resolve the issue. Contact us Phone: +44 161 779 5291 (9:00 AM-6:00 PM UTC+1, Monday to Friday) 30 Days Return Guarantee If you are not completely satisfied with your purchase for any reason, please contact us, we will gladly accept returns of packages and issue a full refund or exchange within resalable condition within 30 days from the date of deliver... Kindly please contact us if you encounter any problems with the products that purchased from us, we would be glad to hear from you and help you resolve the issue. Contact us Phone: +44 161 779 5291 (9:00 AM-6:00 PM UTC+1, Monday to Friday) 30 Days Return Guarantee If you are not completely satisfied with your purchase for any reason, please contact us, we will gladly accept returns of packages and issue a full refund or exchange within resalable condition within 30 days from the date of delivery.​​​​​​ •    Please notify and return package within 30 days from purchase date. •    All returned products must be in original packaging. •    A refund will be issued according to payment method used during time of purchase. •    Return process may take up to 1-2 days after it has been received. If you believe you have received a defective or wrong item, please contact us and provide us your Amazon Order ID and photo(s) for evaluation. Once confirmed it's our responsibility, we would like to resend you a new replacement or process full refund to you. Warranty Policy Reolink provides warranty 2 years’ limited warranty for the IP Camera/NVR System Products and official customer support, which only apply to Reolink products purchased from its official stores on Amazon-ReolinkEU Returns & Refunds (over 30 days of delivery date) Beyond the end of the 30 days, only replacement or repair for the product is accepted. We are not responsible for any refund beyond the 30 days of the delivery date. Customers must inform us within 30 days of the delivery date if they are missing products’ part or receiving the wrong products. For return and replacement, kindly please offer us the return Tracking ID when you ship it back, the new replacement would be process to you when we receive the return or exchange item. Products purchased from other channels except Reolink official store-ReolinkEU are subject to the specific policies of each platform. ReolinkEU is not responsible for their refund and return. See more See less
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