Retail Hunters USA Seller - Testmarket Special Deals

Business Name: Brodie Cleary

Business Address: 283 Ross St, St Thomas, Ontario, N5R3Z1, CA

Business Size: Micro

🛑 ATTENTION BRAND OWNERS [PLEASE READ] Unauthorized item listed on our store? Copyright, Trademark, or Patent infringement found? Save the hassle of filing a claim, kindly consider that mistakes do happen when adding items to Amazon from our suppliers. An easy message, can save alot of time on both ends. We have no intention of infringing on your item. Simply, provide us the ASIN or Brand Name, and our team will delete it within hours ✔️ GUARANTEED. QUICK. No claims, no paperwork, no waitin... 🛑 ATTENTION BRAND OWNERS [PLEASE READ] Unauthorized item listed on our store? Copyright, Trademark, or Patent infringement found? Save the hassle of filing a claim, kindly consider that mistakes do happen when adding items to Amazon from our suppliers. An easy message, can save alot of time on both ends. We have no intention of infringing on your item. Simply, provide us the ASIN or Brand Name, and our team will delete it within hours ✔️ GUARANTEED. QUICK. No claims, no paperwork, no waiting. ✉️ Please DIRECTLY MESSAGE our store through Amazon and we will reply right away that SAME DAY to remove. We apologize for any listing error made by our staff or coding error and understand how important it is to protect your brand. As per our policy, we respect your brand's integrity and we will REMOVE any allegedly infringing products from our catalog quickly that have been brought to our attention through messaging our store. In most cases, it can just be an upload file issue, resulting in wrong ASIN's added to our account. ✔️ We source our products from 100% authentic and reputable suppliers in the USA only. ✔️ Selling on Amazon for over 10+ Years! Top Metrics! ✔️ Hundreds of thousands of items offered If you get the Messaging Assistant Chat Bot when messaging, select,"An item for sale", then select,"Other" Input the ASIN to be removed and hit"Send Message" ✔️ Retail Hunters USA - About Us We offer exceptional customer service, fast delivery, and strive to provide high quality products to our customers. Please review our frequently asked questions below. Should you have an inquiry, feel free to contact us directly and we will be more than happy to assist you. Customer Service : 7 days a week / 24 hours a day Please click ' Read more ' below to review our Frequently Asked Questions & Policies Frequently Asked Questions Help, I need to cancel my order. Items are shipped directly from the supplier or manufacturer and are prepared for shipment quickly after your order is placed. Once the item is prepared for shipment, it is difficult to cancel. We will make an attempt to cancel your order but cannot guarantee success. Should your item be shipped, you have the option to refuse the package upon delivery. Once returned, a full refund would be applied. Can my order be shipped faster? We do not offer any other faster services for delivery. Most items arrive in 3-6 business days. When will my order ship? To ensure fast delivery, orders are processed right away and the tracking number is uploaded within the following 1-2 business days. Why haven’t I received my order? Tracking number shows ‘Delivered’: 1) Please wait 1-2 business days from the day the item says delivered before further action is needed. It has been found that the shipping courier will scan the package as delivered while still at the processing facility but has yet to deliver to the customer. 2) Ask your neighbors or other household tenants in case they've received it while you were away and just placed it somewhere without notice. 3) Please attempt to contact the shipping courier with your tracking number to get further details. UPS 1 (800) 742-5877 Fed Ex 1 (800) 463-3339 4) If your order is not found after waiting 1-2 business days from the ‘Delivered’ date, please contact us and we will go ahead and initiate a trace with the carrier. The carrier will then try to locate this item. This process can take up to 1 - 4 business days. • If the carrier is successful and locates the package, then it will be delivered shortly. • If the carrier is unsuccessful in locating the package, then a replacement will be shipped. I have not received my multiple items. Occasionally, multiple items will be shipped separately and the additional tracking number is not properly uploaded to your order. Please wait 2-3 business days to see if your multiple order arrives as it may be received after the first item. If your order is not found after waiting 2-3 business days from the first item, please contact us and we will go ahead and initiate a trace with the carrier. The carrier will then try to locate this item. This process can take up to 1 - 4 business days. • If the carrier is successful and locates the package, then it will be delivered shortly. • If the carrier is unsuccessful in locating the package, then a replacement will be shipped. I ordered the wrong size, can I exchange? Once the order is placed, Amazon’s platform does not allow for item changes. The original order will need to be cancelled or returned, less return shipping, and a new order may be placed by the customer for the correct size. My item is damaged, defective, or missing parts. Please contact us immediately if your item arrived damaged, defective, or missing parts. If you require a replacement part, please confirm the name and item number with a full description of the issue. Not all items will be able to have replacement parts sent but we will do our best to remedy the situation. If the item is damaged or defective, please specify if damaged during transit or manufacturer defect with a full description of the issue. We will relay this information to the manufacturer and process a replacement item for you. If you would prefer a refund, please request this in your message. I received the wrong item. To initiate a return, visit Amazon's Online Return Center to request a return authorization if you have received the incorrect item from the supplier or manufacturer. Occasionally, the incorrect item will be packaged in the warehouse. Please include a full description in your return request and we will relay this information to the warehouse. We will issue you a pre-paid shipping label to have the item returned and will have the correct item sent for you at no charge. Please note that due to computer monitor differences, color variations can occur between the actual product and your screen. Discrepancies due to differences in computer monitors does not qualify as having received the incorrect item. I want to return my item. To initiate a return, visit Amazon's Online Return Center to request a return authorization. To ensure there is no delay in processing your return, please include the following: Full description of why item is being returned If more than one item, confirm quantity Specify if refund or replacement item is preferred If damaged, provide detail on package or item defect Return shipping costs and manufacturer restock fees may apply to your return; please review the full Return Policy near the end of this document for details. Return requests received outside of the 30-day return window are not accepted and will be closed. Y ou processed a refund but I haven’t received it yet. Refunds will appear on your original method of payment within 3-5 business days. M y order was cancelled, when will my refund be processed? As the item was never shipped, your account would not have been charged. Any authorization hold that was placed on your account will automatically be removed in accordance with the card issuer's policy. ______________________________ Payment Information Your method of payment will be charged by Amazon once the item ships. We are the third-party seller and do not process payments or transactions to your credit card or method of payment. Please contact Amazon Payments to dispute any charges on your statement or if you need to change a payment method for your purchase. Gift card inquiries should also be addressed to Amazon. ______________________________ Retail Hunters USA - Shipping Policy Timeframe : 1-3 Days handling on most items. Costs : There is free shipping on all of our items. At this time, there is not an option to pay for upgrading shipping services. Geography : Currently, we ship within the lower 48 states of America only. We do not ship internationally or to PO Boxes, Freight Forwarders, Military addresses, Hawaii, Puerto Rico, or Alaska. Any orders received with the above mentioned may be automatically cancelled by Amazon. Carriers : The most common shipping carriers are UPS, Fed Ex, or USPS. ______________________________ Retail Hunters USA - Return Policy (in accordance with Amazon.com) Eligibility : Postmarked within 30 days from delivery date and in original condition. Requests outside of this window are not accepted and will be closed. Return Shipping (Buyer Responsibility) : Buyer is responsible for return shipping on any item that is not damaged, defective, incorrect item shipped, or missing parts. A prepaid shipping label will be provided through email and return shipping costs will be deducted from the refund. The following reasons do not qualify for free return shipping: Changed mind / No longer needed Not the color I wanted/expected Not the quality I wanted/expected Item did not fit Misunderstood the image of the product Ordered in error Not as described: Incorrect expectation of item Please note that due to computer monitor differences, color variations can occur between the actual product and your screen. Discrepancies due to differences in computer monitors does not qualify as having received the incorrect item. Return Shipping (Retail Hunters USA Responsibility) : Our store will waive return shipping on any item that is found damaged, defective, incorrect item shipped, or missing parts. A prepaid shipping label will be provided through email and full refund will be processed. The follow reasons do quality for free return shipping: Not as described: Wrong dimensions or features only Damaged Defective Incorrect item was shipped Manufacturer Restock Fees : Some manufacturers charge a restock fee. If this applies to your item, it will be included with your label cost. Inspection : All returns are inspected to verify if any false information was provided. If it is found that misleading information was provided, return shipping costs will apply and be deducted from the refund. See more See less

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