smart electric bike Seller - Testmarket Special Deals
smart electric bike
smart electric bike unverified_seller_badge
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4.87
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briefcase

Business Name: zhanjiangshihaiwaiguojiluxingsheyouxiangongsi

location

Business Address: 观海路183号海洋花园A栋首层1号商铺之二A2室, 湛江市, 霞山区, 广东省, 524005, CN

buildings

Business Size: Micro

About Seller Hi, We are EUY BIKE EUY BIKE has more than 15 years of experience in developing competitive products for electric bike. It focuses on the perfect integration of intelligent motors, batteries, and control systems with high-tech elements combined with ergonomics. Adhering to the design concept of technology, fashion and humanism, we bring you into the pure world of green, environment and low carbon. Cycling in all ages can choose the right electric bike in EUY BIKE. Customer Service 3... About Seller Hi, We are EUY BIKE EUY BIKE has more than 15 years of experience in developing competitive products for electric bike. It focuses on the perfect integration of intelligent motors, batteries, and control systems with high-tech elements combined with ergonomics. Adhering to the design concept of technology, fashion and humanism, we bring you into the pure world of green, environment and low carbon. Cycling in all ages can choose the right electric bike in EUY BIKE. Customer Service 30-day money-back For 30 days after the date of purchase, return your undamaged EUY BIKE product and receive refund.To be eligible for a return, your item must be in the same condition that you received it, unworn, unused or the ebike must have less than ten (10) miles on the odometer,  it must include all items that were inside the box (charger, keys, hardware, etc.), and in its original packaging. You'll also need the receipt or proof of purchase.Returns are not allowed after 30 days of the delivery date. 12-month warranty for quality-related issues Warranty parts will only be shipped within the continental United States. If you purchased a bike and had it then shipped to another country, parts will only be sent to the country in which the bike was originally sent.Note: The warranty applies only to original owners and is not transferable. Warranty Covered Parts covered by the warranty: frame, fork, stem, handlebar, seat post, saddle, rims, wheel hub, freewheel, derailleur, shifter, motor, throttle, controller, LCD display (excluding damage due to water), kickstand, and hardware. The battery warranty does not include damage from power surges, use of an improper charger, improper maintenance, or other such misuses, normal wear, or water damage. This warranty includes the replacements only. Labor charges associated with transferring parts to the ebike are not included. An authorized EUY BIKE service representative will determine if the parts meets the replacement standard. Attention : EUY BIKE will offer free components and replacement parts (while shipping fees are not included), and any installation fees will not be covered by EUY BIKE without the after-sales team's authorization. Please note that after riding a bicycle for a longer period of time, some maintenance and care should be carried out, please refer to the instruction manual for specific maintenance tips Warranty Not Covered This warranty does not include consumables or normal wear and tear parts ( tires, tubes, brake pads, cables and housing, grips, chain, spokes).The warranty does not cover an incorrect assembly, water damage or an improper or negligent use, operation, maintenance contrary to the maintenance instructions of the product (eg. lack of maintenance); normal wear and tear; defects inherent to the normal useful life or service life of the product, such as a flat battery that can be replaced by the consumer; damages or defects due to accidents. Claims Process All claims to this warranty must be made through EUY BIKE and submitted to [email protected] or contact us directly from amazon.Proof of purchase and photos or videos of the damaged product is required to be submitted alongside any warranty request. Before making a warranty claim, you are encouraged to contact EUY BIKE via [email protected], as there may be a simple fix for your problem that does not necessitate filing a claim. Valid warranty claims made within 12 months of initial purchase will be processed through EUY BIKE. Friendly Support If you have any questions about your EUY BIKE product, please feel free to contact our friendly support team. Contact us Email: [email protected] Limitations Our returns and exchange service is limited to all purchases made from EUY BIKEE-BIKE. If you purchased through a different retailer, please contact them directly. If returning an item, please ship it back within the first 30 days after your purchase. Further delay may void your return. To start a return, you can contact us at [email protected]. If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. See more See less
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