TUTTIO OFFICIAL Seller - Testmarket Special Deals
TUTTIO OFFICIAL
TUTTIO OFFICIAL unverified_seller_badge
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4.87
deal_rating_info
briefcase

Business Name: hefeibeiyandianqimaoyiyouxiangongsi

location

Business Address: 新站区天水路长虹世纪, 荣廷小区44栋2207室, 合肥市, 安徽, 230012, CN

buildings

Business Size: Micro

Return & Exchange Policy We value every customer and want you to enjoy a worry-free shopping experience. If you need to return or exchange your bike, please review the following guidelines carefully: Return Window All return or refund requests must be made within 30 days of receiving your bike. Requests beyond this period unfortunately cannot be accepted. Condition of the Bike The bike must be kept in clean, undamaged, like-new condition. It should not show scratches, dirt, or signs of heavy u... Return & Exchange Policy We value every customer and want you to enjoy a worry-free shopping experience. If you need to return or exchange your bike, please review the following guidelines carefully: Return Window All return or refund requests must be made within 30 days of receiving your bike. Requests beyond this period unfortunately cannot be accepted. Condition of the Bike The bike must be kept in clean, undamaged, like-new condition. It should not show scratches, dirt, or signs of heavy use. All original accessories must be included: battery, charger, keys, and any hardware that came in the box. Packaging Requirements Returns must be made in the original shipping carton and protective packaging. Please keep the original box for at least 30 days after receiving the product, in case a return becomes necessary. Depreciation for Used Bikes If the bike has been used, our team will carefully inspect and compare it to new condition. Any depreciation will be deducted from the final refund amount. Fees for Non-Quality Returns If the return is not due to a quality issue, the following costs will apply: A 10% restocking fee A $250 return shipping fee per bike (to be covered by the customer) Warranty Exceptions Returns related to warranty or confirmed quality issues will not incur the above fees. 💡 Tip: To avoid extra costs, please keep the bike and packaging in good condition during the initial period. 📩 For any after-sales service or assistance, please contact us at: [email protected]. Our team will be happy to support you step by step. Please note that riding e-bikes involves certain risks. Tuttiosport cannot be held responsible for any accidents, injuries, or damages resulting from use. By purchasing, customers agree to ride safely, follow local traffic laws, and wear the necessary protective gear. See more See less
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