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WORTEXX
WORTEXX unverified_seller_badge
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4.80
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briefcase

Business Name: WORTEX LTD

location

Business Address: 20-22, WENLOCK ROAD, LONDON, UK, N1 7GU, GB

buildings

Business Size: Micro

Welcome to Wortexx If any items arrive damaged, please kindly notify us immediately on the day of delivery or collection by the designated recipient to ensure prompt resolution. Products with Issues After 30 Days Over time, faults can sometimes develop. Please be aware that we cannot accept returns for items with physical damage, and repairs for such items will be the buyer’s responsibility. However, if your product experiences an internal manufacturing defect, feel free to reach out to us.... Welcome to Wortexx If any items arrive damaged, please kindly notify us immediately on the day of delivery or collection by the designated recipient to ensure prompt resolution. Products with Issues After 30 Days Over time, faults can sometimes develop. Please be aware that we cannot accept returns for items with physical damage, and repairs for such items will be the buyer’s responsibility. However, if your product experiences an internal manufacturing defect, feel free to reach out to us. We’ll assess whether a repair or replacement is possible. If neither option is available, we will advise you on the appropriate course of action. Returns and Refunds Policy ALL customers have a 30-day window from the date of receiving their order to return items. Refunds are provided in the following cases: Full refund - If the item is returned within 7 days of receipt. Full refund - If the product is determined to be faulty by our team. Full refund - If the item is unused, in its original packaging, with all contents intact if returned after 7 days. --------------------------------------------------------------------------------------------------------------------------------------------------------------- 20% restcoking charged - For returns made after 7 days where the item has been used 20% restcoking charged - Is missing accessories 50% - 100% restocking charged OR RTS - Non original item returned /physically 50% - 100% restocking charged OR RTS - Physically damaged products returned Order Cancellation Policy If you need to cancel your order, please submit a cancellation request. We will confirm whether the order can be cancelled based on its current status. If your order has not yet been dispatched, we can process the cancellation upon receiving your request. Refunds will be issued to the original payment method and may take 3-5 business days to reflect in your account. Once an order has been dispatched and is en route via the courier, cancellation is no longer possible. In this case, you will need to wait for the delivery to be completed. After receiving the item, you may return it following the instructions outlined in our return policy. We recommend using: Royal Mail recorded or special delivery or DPD for returning your items. All returns are to be sent to: ParcelSafe, Receiver of Wortexx - OFFICE 8, UNIT D2 BRAINTREE INDUSTRIAL ESTATE, BRAINTREE ROAD, RUISLIP, HA4 0EJ, GB Thank you for choosing to shop with us. See more See less
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