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XPRESS INT
XPRESS INT unverified_seller_badge
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4.60
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briefcase

Business Name: XPRESS INT LIMITED

location

Business Address: 67-69 Cowcross Street, LONDON, United kingdom, EC1M 6BP, GB

buildings

Business Size: Micro

Our Commitment to Your Satisfaction At Xpress INT Limited, we understand that circumstances may arise that lead to the need for returns, refunds, or cancellations. We aim to make this process as seamless as possible for our valued customers. Please review the following guidelines for a clear understanding: Cancellation Policy: If you wish to cancel your order, submit a cancellation request as soon as possible. Orders not yet dispatched can be canceled. However, once your order has been assigned... Our Commitment to Your Satisfaction At Xpress INT Limited, we understand that circumstances may arise that lead to the need for returns, refunds, or cancellations. We aim to make this process as seamless as possible for our valued customers. Please review the following guidelines for a clear understanding: Cancellation Policy: If you wish to cancel your order, submit a cancellation request as soon as possible. Orders not yet dispatched can be canceled. However, once your order has been assigned a courier and is in transit, cancellation becomes impossible. In such cases, you must wait for delivery to occur before initiating a return for a refund. Return Shipping: To ensure a safe return, please utilise DPD or Royal Mail Tracked or Special delivery services. Kindly provide the return tracking number, as we cannot be held responsible for returns that are not securely returned. Our return address: Xpress INT Limited Returns, Ealing House, 33 Hanger Lane, London, W5 3HJ. Return Window: All customers are granted a 30-day return window from the date of receiving their order. Additionally, during the Christmas Return Period, which spans from November 1, 2024, to January 31, 2025, returns are still accepted within the same timeframe. Full Refund Criteria: A full refund will be issued under the following circumstances: The product is returned within the initial 7 days from the date of customer receipt. If the item is deemed faulty by us or if an error was made in processing your order. The item is returned in its original, unused condition, securely sealed with all contents included, both within and after the 7-day window. Restocking Charge: A restocking fee of 20% will be charged in the following situations: Products returned after 7 days, showing signs of use. Missing main product or accessories upon return. Items returned in a condition different from the original. Return Processing Time: We strive to process and complete all returned orders within 5 working days. Our office is closed over the weekends and bank holidays. At Xpress INT Limited, your satisfaction is our priority, and we appreciate your cooperation with these policies to ensure a smooth shopping experience. See more See less
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