YP Ecommerce Seller - Testmarket Special Deals

Business Name: YARDPLUS LLC

Business Address: 1520 Richardson Drive, Apt 212, RICHARDSON, TX, 75080, US

Business Size: Micro

**ATTENTION BRAND OWNERS [PLEASE READ]** Unauthorized item listed on our store? Copyright, Trademark, or Patent infringement found? Save the hassle of filing a claim—kindly consider that mistakes do happen when adding items to Amazon from our suppliers. An easy message can save a lot of time on both ends. We have no intention of infringing on your item. Simply provide us the ASIN or Brand Name, and our team will delete it within hours, GUARANTEED. QUICK. No claims, no paperwork, no waiting. Plea... **ATTENTION BRAND OWNERS [PLEASE READ]** Unauthorized item listed on our store? Copyright, Trademark, or Patent infringement found? Save the hassle of filing a claim—kindly consider that mistakes do happen when adding items to Amazon from our suppliers. An easy message can save a lot of time on both ends. We have no intention of infringing on your item. Simply provide us the ASIN or Brand Name, and our team will delete it within hours, GUARANTEED. QUICK. No claims, no paperwork, no waiting. Please DIRECTLY MESSAGE our store through Amazon, and we will reply the SAME DAY to remove the listing. We apologize for any listing error made by our staff or coding issues and understand how important it is to protect your brand. As per our policy, we respect your brand's integrity and will REMOVE any allegedly infringing products from our catalog quickly when brought to our attention through a direct message to our store. In most cases, it can be an upload file issue, resulting in the wrong ASINs being added to our account. We source our products from 100% authentic and reputable suppliers in the USA only. Selling on Amazon for over 10+ years! Top Metrics! Hundreds of thousands of items offered. If you get the Messaging Assistant Chat Bot when messaging, select “An item for sale,” then select “Other,” input the ASIN to be removed, and hit "Send Message." --- **YP Ecommerce - About Us** We offer exceptional customer service, fast delivery, and strive to provide high-quality products to our customers. Please review our frequently asked questions below. Should you have an inquiry, feel free to contact us directly, and we will be more than happy to assist you. **Customer Service:** 7 days a week / 24 hours a day --- **Frequently Asked Questions** **Help, I need to cancel my order.** Items are shipped directly from the supplier or manufacturer and are prepared for shipment quickly after your order is placed. Once the item is prepared for shipment, it is difficult to cancel. We will make an attempt to cancel your order but cannot guarantee success. Should your item be shipped, you have the option to refuse the package upon delivery. Once returned, a full refund would be applied. **Can my order be shipped faster?** We do not offer any other faster services for delivery. Most items arrive in 3-6 business days. **When will my order ship?** To ensure fast delivery, orders are processed right away and the tracking number is uploaded within the following 1-2 business days. **Why haven’t I received my order?** Tracking number shows ‘Delivered’: 1. Please wait 1-2 business days from the day the item says delivered before further action is needed. It has been found that the shipping courier may scan the package as delivered while still at the processing facility but has yet to deliver to the customer. 2. Ask your neighbors or other household members in case they’ve received it and placed it somewhere without notice. 3. Please attempt to contact the shipping courier with your tracking number to get further details. 4. If your order is not found after waiting 1-2 business days from the ‘Delivered’ date, please contact us, and we will initiate a trace with the carrier. This process can take up to 1-4 business days. - If the carrier is successful and locates the package, it will be delivered shortly. - If the carrier is unsuccessful in locating the package, a replacement will be shipped. **I have not received my multiple items.** Occasionally, multiple items will be shipped separately, and the additional tracking number may not be properly uploaded to your order. Please wait 2-3 business days to see if your multiple items arrive. If your order is not found after waiting 2-3 business days from the first item's delivery, please contact us, and we will initiate a trace with the carrier. - If the carrier is successful in locating the package, it will be delivered shortly. - If the carrier is unsuccessful in locating the package, a replacement will be shipped. **I ordered the wrong size. Can I exchange?** Once the order is placed, Amazon’s platform does not allow for item changes. The original order will need to be canceled or returned (less return shipping), and a new order can be placed for the correct size. **My item is damaged, defective, or missing parts.** Please contact us immediately if your item arrived damaged, defective, or missing parts. If you require a replacement part, please confirm the name and item number with a full description of the issue. Not all items can have replacement parts sent, but we will do our best to remedy the situation. If the item is damaged or defective, please specify whether the damage occurred during transit or is a manufacturer defect with a full description. We will relay this information to the manufacturer and process a replacement item for you. If you would prefer a refund, please request this in your message. **I received the wrong item.** To initiate a return, visit Amazon’s Online Return Center to request a return authorization if you have received the incorrect item from the supplier or manufacturer. Occasionally, the incorrect item may be packaged in the warehouse. Please include a full description in your return request, and we will relay this information to the warehouse. We will issue a pre-paid shipping label to have the item returned and will send the correct item at no charge. Please note that due to computer monitor differences, color variations can occur between the actual product and your screen. Discrepancies due to these variations do not qualify as having received the incorrect item. **I want to return my item.** To initiate a return, visit Amazon’s Online Return Center to request a return authorization. To ensure no delays in processing your return, please include the following: - Full description of why the item is being returned - If more than one item, confirm quantity - Specify if a refund or replacement item is preferred - If damaged, provide details on package or item defect Return shipping costs and manufacturer restock fees may apply to your return; please review the full return policy at the end of this document for details. Return requests received outside the 30-day return window are not accepted and will be closed. **You processed a refund but I haven’t received it yet.** Refunds will appear on your original method of payment within 3-5 business days. **My order was canceled; when will my refund be processed?** As the item was never shipped, your account would not have been charged. Any authorization hold placed on your account will be automatically removed in accordance with the card issuer's policy. --- **Payment Information** Your method of payment will be charged by Amazon once the item ships. We, as a third-party seller, do not process payments or transactions directly to your credit card or method of payment. Please contact Amazon Payments to dispute any charges on your statement or if you need to change a payment method for your purchase. Gift card inquiries should also be addressed to Amazon. See more See less

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